Customer Care
Shipping & Returns
Shipping rates
Standard shipping is $12, and it's free on orders over $150. Applicable sales tax is calculated at checkout based on your delivery address.
Delivery estimate
Items ship directly from our overseas supplier. Estimated delivery is 7–14 days from dispatch. You'll receive an email confirmation when your order is placed.
Returns
We want you to love your pieces. If something isn't right, contact us within 14 days of delivery. For hygiene reasons, intimate apparel must be unworn, unwashed, and returned with tags and hygiene liners intact. Faulty items are always eligible for return or replacement.
How to start a return
Email us via the contact page with your order number and we'll guide you through the next steps.